Today is the thirtieth anniversary of a crash that demonstrated beyond all doubt that crew resource management (CRM) is a lifesaving concept. On July 19, 1989, a McDonnell Douglas DC-10 operating United Airlines flight 232 crashed on landing at Sioux City, Iowa, US, after suffering a catastrophic failure in its tail-mounted engine, which severed all … Continue reading Resourceful United crew set example of airmanship